Cancellation and Refund Policy
Thank you for choosing krtrimaiq Cognitive Solutions! We value your business and strive to provide the best possible service to our customers. This Cancellation and Refund Policy outlines the terms and conditions under which cancellations and refunds are processed for our products and services.
Cancellation Policy
Subscription Services
- Customers subscribing to our services can cancel their subscription at any time by contacting our customer support team or through their account settings on our website.
- Cancellation requests must be received before the next billing cycle to avoid being charged for the subsequent billing period.
- Once a subscription is cancelled, access to our services will be terminated at the end of the current billing period.
One-Time Purchases
- For one-time purchases, customers can request cancellation within 10 days from the date of purchase for a full refund.
- After 10 days, one-time purchases are considered final and cannot be cancelled for a refund.
Refund Policy
Subscription Services
- Refunds for subscription services are provided only if a cancellation request is made within 10 days from the date of initial subscription.
- Refunds will be issued for the unused portion of the subscription period, calculated on a pro-rata basis.
- No refunds will be provided for partial subscription periods or for cancellations made after 10 days from the date of initial subscription.
One-Time Purchases
- Refunds for one-time purchases are provided only if a cancellation request is made within 10 days from the date of purchase.
- Refunds will be issued in the original form of payment.
- After 10 days, one-time purchases are considered final and no refunds will be provided, unless otherwise stated in applicable consumer protection laws.
Exceptions
- krtrimaiq Cognitive Solutions reserves the right to refuse or limit refunds in cases of suspected abuse or violation of our terms of service.
- Refunds will not be provided for services that have been materially rendered or completed.
Changes to this Policy
krtrimaiq Cognitive Solutions reserves the right to modify or update this Cancellation and Refund Policy at any time without prior notice. Please review this policy periodically for any changes.
By using our products and services, you agree to abide by the terms and conditions outlined in this Cancellation and Refund Policy.
Contact Information
If you have any questions about our Cancellation and Refund Policy, please contact us at info@krtrimaiq.ai
